Frequently Asked Questions
Listed below are answers to some common questions you may have over specific
topics regarding Work Time Studio. If you have a question which
are not addressed below, please feel free to email our Support Services.
Purchases, Payments, Updates, and License Renewals
How long will it take to receive my product key after I purchase Work Time
Studio?
You should expect to receive your Product Key within a few minutes after
purchasing Work Time Studio, via the email address which you specify during the payment procedure.
Do you offer a guarantee for this product?
Work Time Studio comes with a 30 day money back guarantee.
Do I have to keep purchasing a license renewal to keep using this product?
No. Once you purchase Work Time Studio, you can use the software as long as
you want with no additional charges. If you would like to keep receiving
updates to Work Time Studio, however, you will need to purchase a license
renewal after each year.
What is the price of a license renewal?
The price for a license renewal will be roughly 25% - 30% of the current price of the product.
Updates
How long am I eligible for updates after I purchase your product?
You are eligible for updates for one year after purchase. To receive or install updates after one year, you'll need to purchase a license renewal.
How will I receive updates?
There are a variety of ways you can receive updates. You can configure Work
Time Studio so that it will check periodically for updates. Or you may use
a menu option in Work Time Studio to check for an update. Or, you can
download the latest version from our web site and install it.